Terms & Conditions

Overview
Hilze International (we, us, our, company and other similar expressions) are used to explain Terms & Conditions. We encourage you to read this policy carefully so that you understand our terms of business.

These terms and conditions will apply on sales of goods and services by the Hilze International and are the only contractual terms that bind Hilze International except as otherwise agreed to in writing by the Hilze International. Any quotation made by the Hilze International is regarded as an offer, not an obligation to sell. Hilze International reserves the right to accept or reject all orders it receives in its absolute discretion. Quotations issued by the Hilze International are valid for 30 days.

All price mentioned at our website are in Australian Dollars (AUD), and unit prices unless otherwise stated. We reserve the right to amend the unit prices quoted. Unless otherwise expressly stated, all prices are exclusive of taxes, imposts, and duties, including GST, and taxes, imposts, and duties, including GST, are payable by the Purchaser in addition to the price of the goods.

    • The information provided on Hilze International website has been compiled for your convenience. Hilze International makes no warranties about the accuracy or completeness of any information contained on this web site.
    • Hilze International, including its directors, affiliates, officers, employees, agents, contractors, successors and assigns, will not accept any liability for any loss, damage or other injury resulting from its use.
    • Information is supplied upon the condition that the persons receiving same will make their own determination as to its suitability for their purposes prior to use. In no event will Hilze International be responsible for damages of any nature whatsoever resulting from the use of or reliance upon information from this site or the products to which the information refers.
    • Links to other websites are provided for your convenience and Hilze International is not responsible for the information contained on those websites. The provision of a link to another web site does not constitute an endorsement or approval of that web site, or any products or services offered on that web site, by Hilze International. Hilze International will not accept any liability for the use of those links to connect to websites that are not under our control.
    • The limitation on liability applies to direct, indirect, consequential, special, punitive or other damages that you or others may suffer, as well as damages for loss of profit, business interruption or the loss of data or information.
    • Hilze International holds the copyright to this web site. Hilze International grants you a limited license to download this web site for personal use only. You are not permitted to reproduce or alter this web site, or any copy of it, for any other purpose without the prior express written consent of Hilze International.
    • Hilze International reserves the right to make changes, modifications, additions, deletions and corrections to the web site, at any time and without any prior notice.

Disclaimer and Limitation of Liability as to Products Sold
Although the information and recommendations at Hilze International website are presented in good faith and believed to be correct. Information is supplied upon the condition that the persons receiving same will make their own determination as to its suitability for their purposes prior to use. In no event will Hilze International be responsible for damages of any nature whatsoever resulting from the use of or reliance upon information from this site or the products to which the information refers.

All of Hilze International’s products are guaranteed against defects for 30 days from the date of the invoice.

EXCEPT AS EXPRESSLY STATED HEREIN, Hilze International MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THE Hilze International WEBSITE. EXCEPT AS EXPRESSLY STATED HEREIN, Hilze International EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THIS SITE, INCLUDING BUT NOT LIMITED TO, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE THAT THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO Hilze International ARISING FROM ANY PRODUCT SOLD ON THE Hilze International WEBSITE SHALL BE THE PRICE OF THE PRODUCT ORDERED. IN NO EVENT SHALL Hilze International, ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES RELATED TO PRODUCT SOLD.

Authorize Purchaser
Some tools may be subject to regulation by the TGA and state and local regulatory agencies. Purchaser declares responsibility as authorized purchaser if the item is subject to TGA, state or local regulation.

Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Hilze International shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Hilze International shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Hilze International shall immediately issue a credit to your credit card account in the amount of the incorrect price.

Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Hilze International is not responsible for the operation of or content located on or through any such site.

Third Party Patent
We do not sell any patent/registered product on Hilze International. In case you find a product which has been listed by mistake or without our knowledge of it being patent to you, you should inform us and we will take appropriate measures.

Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Hilze International reserves the right at any time after receipt of your order to accept or decline your order for any reason. Hilze International reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order. For bulk supplies please contact Hilze International.

Payment Methods
We accept PayPal and PayPal accepts all major credit cards including, Visa, MasterCard, American Express, JCB, Dinner Club. There is no surcharge for using your credit card to make purchases with Hilze International. Please be sure to provide your exact billing address and telephone number-the address and phone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order.

Order Dispatch Policy
Usually we keep stock of most common instruments and we ship in 5-6 days after receiving orders. however if we do not have stocks of the required products, we will manufacture that for our valued customers, this might take 3-4 weeks time depending on products nature.

Delivery
Where the Company has agreed to deliver goods to the Purchaser’s warehouse and those goods are lost or damaged as a result of an act, neglect or default of the Company, the Company’s liability to the Purchaser is limited to either the replacement or repair of any goods lost or damaged. Any claims against the Company for such loss or damage must be made within three (3) days of the date of delivery. The Purchaser indemnifies the Company against all loss and expenses incurred by the Company, including any additional transport and storage charges, as a result of the Purchaser failing to take delivery of goods as agreed with the Company.

Acceptance
The Purchaser must notify the Company in writing, within seven (7) days of the date of delivery, of any non-compliance with the order (subject to the usual trade tolerances relating to weight, dimension, and processing). If the Purchaser fails to give that notice then, to the extent permitted by law, the goods shall be deemed to have been accepted by the Purchaser and the Purchaser must pay for the goods in accordance with the order and these terms and conditions.

Risk
Risk in goods supplied by the Company passes on delivery to the Purchaser or its agent. If the Purchaser fails to take possession of the goods within seven (7) days of being notified that the goods are ready for delivery:

    1. risk in those goods passes to the Purchaser;
    2. the Purchaser must pay for the goods in accordance with these conditions of sale; and
    3. the Purchaser will indemnify the Company against all loss and expenses incurred by the Company, including any additional transport and storage charges, as a result of such failure.

Warranties
The only conditions and warranties that are binding on the Hilze International in respect of the state, quality or condition of the goods supplied by it to the Purchaser or in respect of any service provided to the Purchaser are those imposed and required to be binding by law (including the Trade Practices Act 1974). With respect to the supply of goods, to the extent permitted by law, the liability of the Company arising from the breach of such conditions or warranties is, at the Company’s option, limited to the replacement of the goods or the supply of equivalent goods, the repair of the goods, the payment of the cost of replacing the goods or of acquiring equivalent goods or the payment of the cost of having the goods repaired. With respect to the supply of services, to the extent permitted by law, the liability of the Company arising from the breach of such conditions or warranties is, at the Company’s option, limited to the supply of the services again or the payment of the cost of having the services supplied again. All other conditions and warranties, in respect of the state, quality or condition of the said goods or the supply of services which may apart from this clause be binding on the Company are expressly excluded.

Except to the extent provided above the Company will not be liable (including liability in negligence) to any person for any loss or damage, consequential or otherwise, suffered or incurred by that person in relation to the goods, or any services supplied by the Company including without limitation any failure, breakdown, defect or deficiency in the goods even if the Company has been advised of the possibility of such loss or damage. If, despite the above limitations, the Company is found liable for any loss or damage arising out of or in relation to any goods or services supplied by the Company then to the maximum extent permitted by law the liability of the Company will in no event exceed the amount paid to the Company for those goods or services.

Privacy
Hilze International is committed to protect your personal privacy. Our Privacy Policy tells you how we collect, store, use and disclose your personal information. We encourage you to read our policy carefully so that you understand our information handling practices more…

Legal Construction
These terms and conditions are to be governed and interpreted according to the laws of Victoria and the Company and the Purchaser consent and submit to the jurisdiction of the Courts of Victoria.

This site is owned and operated by Hilze International Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Hilze International, Copyright © 2015, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Hilze International prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws.

The use of Hilze International custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks is strictly prohibited without Hilze International written consent.